The staff is almost over the top friendly...helping out with suggestions of places to eat and things to see, and the room was clean and comfy.
We had forgotten that breakfast was included until Helmut went down to get some free coffee this morning in the lobby. They redirected him to the basement and he found out that they had a huge spread waiting for us!
The lady in the lobby (May) gave us a hug before she left because she knew she would never see us again. We had only checked in the day before but she treated us like we were old friends. They are going to let us stash our bags at reception when we get back from Halong bay in a few days.
Seriously...i can't say enough good things about this place. These guys were great!
Tulinhpalacehotels.com
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